STORE POLICY
CUSTOMER CARE
At ONE NOVA MED SPA, we pride ourselves on offering a variety of tox and dermal filler services tailored to help achieve your aesthetic goals. Our approach is personalized; there are no cookie-cutter solutions here. We work with you to your unique needs and create a treatment plan that enhances your natural beauty. For any inquiries or to schedule an appointment, please reach out to us through the "Contact Us" section at the bottom of our home page. We look forward to assisting you on your journey to confidence!
APPOINTMENT CANCELATION POLICY
Your appointment is reserved exclusively for you. To ensure fairness to our employees and other clients, we kindly request that you provide us with at least 24 hours' notice if you need to cancel your appointment. This allows us to offer the time slot to someone else. Failure to give us the required notice will result in a $100 cancellation fee, which must be paid before your next scheduled appointment if we are unable to charge the card on file. The same fee will be charged for "No Shows," defined as a failure to be present at the scheduled appointment time. For Tox and Dermal Fillers appointments, the cancellation and no-show fee is $100.
PRIVACY & SAFETY
At ONE NOVA MED SPA, your privacy and safety are our top priorities. We are committed to maintaining the confidentiality of your personal information and ensure a secure environment for all our services Our staff is trained to uphold the highest standards of safety while providing exceptional care. You can trust us to create a comfortable and secure experience during your visit.